Settled, paying · closes September 16, 2026
Penn Medicine patient portal lawsuit, the pixel claims and who can file
Last checked July 31, 2026
Penn Medicine patients who used the myPennMedicine portal between January 23, 2021, and January 23, 2023, can file in a settlement over tracking pixels. The lawsuit accused the University of Pennsylvania Health System of running advertising and analytics code on the portal that sent patients' health information to outside companies without authorization.
Penn Medicine denies wrongdoing. It agreed to pay up to $9,250,000, and the administrator is accepting claims through September 16, 2026.
What patients accused Penn Medicine of
The complaint said the health system embedded third-party pixels on its patient portal, and that those pixels captured what logged-in patients did and transmitted it to advertisers and analytics providers. The plaintiffs argued that violated privacy laws protecting health information.
The settlement resolves those claims without any admission by Penn Medicine.
Who is in the settlement class
- You accessed the myPennMedicine patient portal between January 23, 2021, and January 23, 2023.
- Penn Medicine had a Pennsylvania mailing address on file for you at the time.
- You are one of the roughly 756,723 people the class definition covers.
Status and deadline
The claims period is open. Online claims must be submitted, and mailed claims postmarked, by September 16, 2026. No proof is required. Each approved claim is worth up to $15, the one figure the settlement publishes per person.
How to file and what happens after
Go to the official UPHS Pixel Settlement site and enter the unique ID and PIN from your settlement notice. If you never received a notice or cannot find your ID, download the PDF claim form and mail it to UPHS Pixel Settlement, PO Box 4536, Portland, OR 97208-4536.
After September 16, 2026, the administrator checks each claim against Penn Medicine's records, and payments follow the court's final approval. Filing is free. A free app such as Payout can point you to this same claim site, and Payout never takes a share of what the administrator pays.
Questions about the Penn Medicine Patient Privacy case
Do I need my settlement notice to file a Penn Medicine claim?
The online form uses the unique ID and PIN from the notice. Without it you can still file by mailing the PDF claim form from the settlement website.
Who is covered by the Penn Medicine pixel settlement?
Patients who accessed the myPennMedicine portal between January 23, 2021, and January 23, 2023, and had a Pennsylvania mailing address on file at the time.
Is proof of portal use required?
No. The administrator matches claims against Penn Medicine's own access records, so you do not need to supply documents.
There are more like this open right now
Payout tracks the whole docket and files the settled ones you qualify for. Free.