Intake open
Who is pursuing StubHub over hidden fees, and who can sign up
Last checked August 30, 2026
Labaton Keller Sucharow, through its Lantern intake site, is signing up ticket buyers for individual arbitration claims against StubHub. The claims say StubHub showed one price on the listing and added fees only on the final checkout screen, a practice the firm calls drip pricing.
This is an attorney-advertising intake, not a settled class action. There is no settlement fund, no court-approved class, and no administrator mailing checks. A firm reviews each submission and decides whether to take it on.
The firm wants buyers who purchased StubHub tickets for events in New York (including New York City) or Nevada (including Las Vegas) between April 2022 and April 2025.
What the claims say StubHub did
The allegation is narrow. StubHub listed a ticket at one price, then tacked on service and delivery fees at the last step of checkout, after a buyer had already picked seats and entered payment details. New York and Nevada both have consumer laws that speak to how fees must be disclosed, which is why the intake is limited to events in those two states.
StubHub's terms route disputes to arbitration instead of court, so the firm is filing these as individual arbitration claims. Each buyer becomes a separate claimant with a separate outcome.
Where it stands
Labaton describes this as an investigation with open intake. No hearing date, case number, or court applies because arbitration claims are filed with a private arbitrator, one person at a time. Payout's listing marks it open with limited-time availability, and there is no published cutoff date. The firm can stop taking new sign-ups whenever it has enough claimants.
The Lantern page describes potential recovery of up to $500 or more per buyer depending on where the tickets were bought. That figure is the firm's description of what the law allows, not a promise of any result.
Who runs the sign-up and what happens next
You submit your details on Lantern, the intake portal run by Labaton Keller Sucharow. Attorneys review whether your purchases fit the New York or Nevada window. If they take your claim, you sign a separate engagement agreement with the firm before anything is filed. Submitting the form on its own creates no attorney-client relationship.
Signing up costs nothing. Payout lists this case for free too and never takes a cut of anything a claimant recovers, but you can go straight to Lantern without it.
Questions about the StubHub case
Is the StubHub case a class action settlement?
No. It is a set of individual arbitration claims that Labaton Keller Sucharow is investigating. Nothing has been settled and there is no fund.
Which purchases does the firm want to hear about?
Tickets bought on StubHub between April 2022 and April 2025 for events held in New York or Nevada. Purchases for events elsewhere fall outside the current intake.
Does filling out the form mean the firm represents me?
No. The firm reviews your submission first and, if it accepts the claim, sends you a separate agreement to sign.
Does it cost anything to sign up?
No. Intake is free, and any fee arrangement with counsel is set out in the engagement agreement before a claim is filed.
There are more like this open right now
Payout tracks the whole docket and files the settled ones you qualify for. Free.