Intake open
The CrossCountry Mortgage appraisal fee investigation, and which borrowers can sign up
Last checked August 30, 2026
Attorneys are investigating whether CrossCountry Mortgage overcharged borrowers for appraisals by routing the fee through an appraisal management company it owns. Borrowers who paid an appraisal fee on a CrossCountry loan can add their name through the intake page at stopconsumerharm.com.
The theory is simple. An appraisal management company sits between the lender and the appraiser and takes a cut. When the lender owns that company, the allegation goes, the borrower's fee can end up well above what the appraisal itself cost.
This is an attorney-advertising intake. No lawsuit has been listed, and no court or case number exists yet.
What the investigation alleges
Borrowers paid appraisal fees that may have significantly exceeded the actual cost of the appraisal, with the difference retained by CrossCountry's affiliated appraisal management company. If a case is filed and succeeds, borrowers would pursue the overcharge as actual damages.
The intake page notes that class representatives may receive $1,000 to $10,000 at the court's discretion, in addition to damages. That applies to named plaintiffs only.
Where it stands
- Status as of August 30, 2026: investigation, open for sign-ups.
- No filed complaint, court, docket number, or claim deadline is published.
- Participation is free. Attorneys are paid only if the case succeeds.
Who should consider signing up
Anyone who took a mortgage or refinance through CrossCountry Mortgage and paid an appraisal fee. The form asks for basic loan details so the firm can check whether the fee ran through the affiliated appraisal management company.
After you submit the form
The firm reviews what you sent. Filling out the form does not make you a client and does not guarantee the firm takes your matter, that a case gets filed, or that anyone recovers money. If the firm wants to proceed, you sign a separate agreement first.
Payout, a free settlement-finder app, also lists this intake. Using it is optional, and it never charges to sign up.
Questions about the Cross Country Mortgage case
Has a lawsuit been filed against CrossCountry Mortgage over appraisal fees?
The facts published on the intake page describe an investigation. No court or case number is listed as of August 30, 2026.
Do I pay anything to sign up?
No. The intake is free, and the attorneys work on contingency, paid only if the case succeeds.
What is an appraisal management company?
A company that orders and coordinates appraisals for a lender and charges a fee for doing so. The allegation here is that CrossCountry owns the one it used and kept a large share of what borrowers paid.
There are more like this open right now
Payout tracks the whole docket and files the settled ones you qualify for. Free.